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Dec
15
ExtendASP is now iPortalis!
Posted by Eric Hanig on 15 December 2016 01:03 PM

I am very excited to inform you that ExtendASP has merged with Cloud Traders Limited, to form a new company entity and brand - iPortalis.

 

We will be communicating more detail to you in the coming weeks and months, but I wanted to provide you early notification of the merger event and a summary of what this should mean to you.  As the new company iPortalis, we increase our footprint in terms of size, geography, staff and resources providing the following benefits:

  • Increased investment across the business

  • A European HQ based in the UK, with further staff in Germany and Spain

  • Broader, localized senior management teams

  • Increased support coverage with broader time zones and languages

  • Localized customer services with local currency billing

  • Increased software development staff, delivering faster on your changing needs

     

We firmly believe that this merger represents new growth and customer revenue opportunities for you, with our ability to deliver a much richer services proposition for you to transact with your client base. Some highlights, starting in 2017 include:

  • Version 7.0 of the ExtendASP portal with massive performance enhancements and a completely new user interface (similar to the Microsoft Azure portal experience)

  • A large number of additional complementary service propositions for your customers in the communications and business productivity space

  • Advanced “Bill On Behalf Of” services to assist aggregating your services onto one bill in local language and currencies, for regulatory compliance driven services, such as Telecoms and Data

 

In short, we are bigger, better, stronger and eager to increase our mutual business with you!

 

Please do not hesitate to ask with any queries or questions that you may have, and I look forward to communicating with further information and updates.


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Jul
22
High Priority Fix for 6.4.34 systems
Posted by Eric Hanig on 22 July 2016 05:46 PM

This is a high priority patch for anyone on version 6.4.34.

This resolves an issue where under certain circumstances an old password could be pushed to AD for a user.

 

Priority Fix.zip 

  1. Backup Entities Database

  2. Execute the spEntityPropertyValuesSet SP against your Entities db

  3. Execute the script UpdateDB.sql against your Entities db


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Apr
21
McAfee to Stop Services
Posted by Eric Hanig on 21 April 2016 02:19 PM

In January 2017, McAfee has announced they will no longer offer the McAfee service.

This means that you will be required to switch to a different provider if you use them.

We have a variety of providers that we integrate with, and are happy to talk about the alternatives, and the migration paths.

We currently support Message Labs, Barracuda and Spam Experts.   We are also going to be adding ProofPoint, who will have a full migration tool from McAfee.

Let us know if you need any advice on this.


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Mar
22
Release 6.4.34
Posted by Eric Hanig on 22 March 2016 03:14 PM

Here is the most current release of our new Ion Engine 6.0 system.  If you are already on Ion, this update will only take you 5 minutes.

This release has an enhanced interface, and we have changed much of the css.

 

ExtendASP Ion 6.4.34.zip

 

Patch fixes 6.4.34.zip  (May 16 2016)

Emergancy Fix - this is an emergancy fix for an issue that can cause old passwords to be written out for a account.

 

6.4.34

  1. Fixed AD Sync delete issue. Now if you delete a user on the remote AD, it will delete in EPS.

  2. Changed how the Mailbox permissions screen handles loading. Speed increase for large scale companies.

  3. Added DNS server support for File based DNS.

  4. Removed the requirement for Subscriber Access number in Lync/SfB. Moved the Subscriber access number from the company to the Domain subscribed service, where it really should have been.

  5. Fixed issue where there is a , (comma) in a user name, and AD name would not get the escape character.

  6. Fixed issue where the restamping of plans via the EPS Tool was reporting a failure, but it was actually succeeding.

  7. Fixed EPS Tool, to run on either engine server or web server. Also fixed UM 2013 migration.

  8. During an Import, members of a group might not be imported into the EPS system, this is now fixed.

  9. Adding a group to a mailbox with Send on Behalf rights was accidently disabled. Replace the following files on the front end web site server.

6.3.85

  1. Fixed the Khaki theme, and revised it to meet the new simplified colors. IMPORTANT: If you use the Khaki theme, and made changes to it, be sure to revise it from the new version. Everything has been simplified.

  2. Fixed issue with MessageLabs where on creation it could fail.

  3. Fixed a few screens that were hiding the error message when an error occurred.

6.3.88

  1. Fixed the Khaki theme, and revised it to meet the new simplified colors. IMPORTANT: If you use the Khaki theme, and made changes to it, be sure to revise it from the new version. Everything has been simplified.

  2. Fixed issue with MessageLabs where on creation it could fail.

  3. Fixed a few screens that were hiding the error message when an error occurred.

6.3.79

  1. Fixed an issue where HTTPS connections are causing warnings about mixed mode.

  2. AD Sync fix

  3. Fixed an error in how mailbox permissions and change password, the following files are required to be replaced.

  4. There is an issue updating the SamAccountName

  5. Group mailbox permissions has an issue similar to the one previously fixed.

  6. A bug in setting prices for certain circumstances has been found and fixed.

  7. Showing and hiding the menu items was partially broken if you wanted to hide part of the menu items.

 

6.3.24

  1. Exchange 2016 – this version now supports Exchange 2016.

  2. Detail report revamp – we have revamped the Detail report to be faster. We are also in the process of moving it to all SQL.

  3. Skype for Business fixes – a variety of fixes for Skype for Business.

  4. EPS Tool fixes – fixed importing on the EPS tool, and added more scenarios for migration.


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May
21
Chrome Issue Fix
Posted by Eric Hanig on 21 May 2015 08:26 PM

Last night Chrome issued an update that has broken our grids in our control panel.

The fix can be found here.


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